IMPORTANT! PLEASE READ THIS ARTICLE CAREFULLY, AS THIS IS THE MOST CRUCIAL PIECE OF INFORMATION YOU NEED TO KNOW ABOUT THE PLATFORM.

If you are a user of Apple, Fitbit, Withings, iHealth, Misfit, TomTom, Garmin, Polar, then in your case inKin updates automatically within an hour. So every time you sync your device to your app, we will receive your new data and update the system within an hour.

This is how it works (we will use Fitbit as an example, but the same logic applies to almost any device):

Step 1: Your Fitbit device syncs to your Fitbit app

Step 2: Your Fitbit app sends data to the Fitbit system. Sometimes the app might not be working correctly, or if there is a poor Internet connection, it won't sync right away. However, as a user, you will not notice it because you will see your updated data on the app and think that everything's fine.

Step 3: We collect your data from the Fitbit system. Hence, if Step 2 is failing, we have nothing to manage.

Step 4: If everything is working how it should, and Steps 1-3 are not failing, then your data will automatically update and show on your inKin app and desktop version:


More:

What Do I Do If My Data Has Stopped Syncing?

My Google Fit Is Not Syncing. What Can I Do?

I Forgot To Sync My Fitness Device. Will I Lose That Day’s Information?

How Do I Sync My Data To My Contests (Challenges, Competitions, Team Battles)?

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