Troubleshooting

Have you faced an issue? Check this section to find a solution to your problem.

7 articles in this collection
Written by Zara

My Device Is Not Syncing! What Can I Do?

What Do I Do If My Data Has Stopped Syncing?

Having issue with data syncing? Learn more about it in this article

Written by Zara
Updated over a week ago

Restarting Your Garmin If It Has Stopped Updating On inKin

If you are a Garmin user, and your data has stopped updating, please check out this article

Written by Zara
Updated over a week ago

My Xiaomi Mi Band Has Stopped Syncing. What Can I Do?

Please learn more about fixing an issue with your Mi Band connection.

Written by Zara
Updated over a week ago

My Google Fit Is Not Syncing. What Can I Do?

If you are having trouble syncing data from Google Fit, please, make sure that you don't import any third party app data to Google Fit.

Written by Zara
Updated over a week ago

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How Do I Sync My Data To My Contests (Challenges, Competitions, Team Battles)?

Read on if your data hasn't been updated on your contests results yet.

Written by Zara
Updated over a week ago

My Steps Show In My Profile But Not In The Challenge. What Do I Do?

If you don't see the same step count in your stats and challenges, then you should read this article

Written by Zara
Updated this week

I Forgot My Password. What Can I Do?

If you forgot your password and not sure what to do, please check out this article.

Written by Zara
Updated over a week ago